Track My Order

Track your order

As soon as your order ships, we email you a tracking link. Check your inbox (and your spam folder) for a message from CogniQ with your tracking number.

Look it up anytime

  • Log in to your account to see your order status and tracking on your account page.
  • Ordered by phone or checked out as a guest? Call us at 1-800-555-0134 (Mon–Fri, 9am–6pm ET) or tap the Help button on any page and we'll track it for you.

Most U.S. orders arrive within 3–7 business days. Free U.S. shipping on orders over $50.